FAQ’s

e-Statement Faqs

Can I have my e-Statement sent to more than one email address?

Your e-statement is not sent via email, a notification that your e-Statement is available to be viewed in Online Banking is sent to one designated email.

Do I need any special software to view my eStatements?

Yes. Access to your eStatements is available on any computer with Internet and email access you will need the free Adobe Reader form www.adobe.com to view and print your eStatements.

Will I still receive year-end tax statements?

Any end-of-year statements will be mailed out.

Will my e-Statement look the same as my paper statement?

Yes, e-Statement and paper statements look the same.

Will my statement reconciliation form (statement back) still be available on line?

Yes, the reconciliation sheet is included with your e-Statement.